Everything you need to know before your visit.
Everything you need to know before your visit.
A Hybrid Beauty Experience
Studio 180 operates as a hybrid salon, housing both commission-based stylists and independent contractors. Because our independent contractors are individual business owners renting space within our salon, all communication regarding appointments, specific requests, or service inquiries must be directed to your chosen professional. All of our team members—commissioned or independent—can be easily booked through our central online scheduling system.
Our Approach to Pricing
Our service pricing is rooted in a level and performance-based system. This structure ensures you have access to a range of talent while guaranteeing that every member of our team has completed our rigorous in-salon skill program. You can book with confidence, knowing you are always in highly qualified hands.
Securing Your Appointment
To respect the time of our artists and guests, we require a deposit for all service appointments. This deposit is applied directly to the balance of your service on the day of your appointment.
- No-Show Policy: In the event of a “no-show,” your deposit will be forfeited.
- Late Cancellation Policy: We require at least 24 hours’ notice for any cancellations or rescheduling. If you cancel with less than 24 hours’ notice, or if you do not have a deposit on file, a cancellation fee (determined by the length and type of service) will be charged to the card on file.
Arriving Late
Your time is important to us, and we are committed to maintaining a reliable schedule for everyone. If you arrive late for your appointment, we may need to reschedule your visit or offer a shortened service to ensure we remain on time for the guests following you.
Service Adjustments
We strive for excellence in every visit. While our services are non-refundable, we are dedicated to your satisfaction. If you feel we have missed the mark on your expectations, please contact management within 48 hours of your appointment so we can assist in finding a remedy.
- Changed Minds: If you decide after the service that you would prefer a different look, a correction charge will apply.
- The Science of Color: Please note that transitioning from dark to light or using box dye at home is a process. These services are not guaranteed in a single appointment and are not subject to our complimentary adjustment policy. Your stylist will discuss these realities with you during your consultation.
Retail Returns
- Products: Unopened or gently used items (less than 25% used) may be returned for in-store credit within 7 days of purchase. Makeup, skin, and body products are final sale for hygiene reasons.
- Merchandise: Ambre Oils, jewelry, and hair accessories are non-returnable.
- Gift Cards: All gift cards are non-refundable but are fully transferable.
Salon Etiquette
- Health & Wellbeing: To ensure the safety of our team and guests, please reschedule your appointment if you are experiencing any illness or contagious conditions (including colds, flu, cold sores, or skin conditions).
- Child Safety: We kindly ask that you do not bring children to your appointment. Our salon environment contains professional tools, hot equipment, and chemicals that present safety hazards to children. This policy also ensures a peaceful, relaxing atmosphere for all of our guests.
- Right to Refuse Service: Studio 180 reserves the right to refuse service to anyone demonstrating inappropriate behavior.
Share the Love
Referrals are the heartbeat of our business. If you love your experience, please share us with your family and friends and leave us a review on google and our social media platforms: @studio180plainfield!
Ask your service provider about our current referral program and how you can earn rewards for helping us grow.